Tuesday, June 20, 2017

Improving Metro Access

Next steps organizing meeting June 22

From Rose Yu, member, community advisory group for Metro Access:

Hello parents/guardians,

I have been serving on Metro’s Access community advisory group for this past year. We are a strong group of diverse advocates (elderly with mobility issues, adults with significant physical disabilities, as well as parents of adults with I/DD) who have tried to impress upon Metro staff that the service quality must improve and be consistently more reliable in terms of on-time performance. As you may have read in the papers and seen on TV (links below), the King County auditors were pretty damning in their review of Access’s performance in multiple areas. There was consistency in the message across Metro’s own rider surveys, this committee as well as the audit.

What’s next? Some of us on the committee are organizing a meeting next Thursday for riders (and/or their parent/caregiver) to strategize how we put pressure on Metro to make improvements now and not years from now.

Here is the evite: http://evite.me/DyVhukfjJV

June 22, 2017 at 6 pm
  • Artspace Hiawatha Lofts
  • 843 Hiawatha Place South, Seattle, WA 98144
Please RSVP on evite as we will be providing pizza and drinks.


Rose Yu

Some news stories on the audit